ABOUT US
We are an au pair agency with innovative ideas and traditional values.
Our Goal is for every au pair and every family to recommend us to all their friends.
Our purpose is to deliver benefits, support and safeguards to both families and au pairs, before and during the au pairs' stay in Britain, ensuring both parties get the best from the experience.
Our strengths are our International team and network, our customer relationships and our effective on-line processes. Our customers really like our website; saying it is attractive, informative and functional.
Our values;
- We put our customer first in everything we do
- We deliver against commitments
- We are passionate about everything we do
- We are clear and honest and treat others with respect and courtesy
- We seek feedback in order to improve and innovate continuously
Our team is a passionate group of international individuals who provide benefits from knowledge, focus and added value - much of which as a result of successful involvement in childcare provision, either for their own children or from personal experience as au pair or nanny. Most are Europeans, moved to Britain and they speak the language of the candidate.
Our MD and founder is a Globe-trotting Kent mum. Nicole, 42, speaks four languages and has spent the last 15 years travelling the world as a manager in the travel industry with companies such as Hilton hotels, First Choice Holidays, Airmiles and P&O Ferries.
With two children of her own, and husband with an equally demanding career, quality childcare was vital to help her balance the demands of juggling family and work.
After years seeing friends and family struggle to organise child care, Nicole, who moved to England in 1993 from her native Holland, says she became so frustrated with the difficulties that, convinced she could do better, she's now set up her own company.
Our business partners are specialists in their field.
SMART AU PAIRS LIMITED
Registered in England No. 5433237
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